Handling Sensitive Complaints in Co-ops & Condos

Herrick partner Deborah Koplovitz was quoted in the Cooperator News New York discussing the conflicts that arise with condominium and cooperative living. The article discusses noise, and how while many prefer a neighborly approach of speaking directly to the offender, sometimes there are situations where speaking directly to the person is not the best solution.

That’s one reason that many Deborah suggests you bypass the personal approach and go directly to the managing agent. Deborah notes that when a complaint is chronic, "The first thing to do is reach out to your managing agent. Make sure you document the noise, the time it occurs, elements and characteristics of the noise, etc.—the managing agent will need that information when he/she speaks with your neighbor."

Click here to read the full article on Cooperator News New York.